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Last updated: September 2026

Vedic Cultural Society (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information when you visit our website, attend our Mandir and community events, make a charitable donation, or subscribe to our communications.

1. Who We Are

Vedic Cultural Society is a registered charitable and cultural organization dedicated to the promotion of Vaidik Dharma, education, and community service.

Address: 146 Hanworth Road, Hounslow, TW3 1UG, United Kingdom
Email: info@vedicculturalsociety.co.uk
Website: https://staging.vedicculturalsociety.co.uk

2. Information We Collect

We may collect and process the following information:

  • Contact Information: Your name, email address, telephone number, and postal address when you fill out our contact form, make inquiries, or register for events.
  • Newsletter Subscriptions: Your email address and communication preferences when you opt in to receive updates, teachings, and event announcements.
  • Donations and Gift Aid: When making a donation via our payment partner Zeffy, your payment information, billing address, and Gift Aid declaration details (if eligible) are processed securely. Note: We do not store credit or debit card details on our servers.
  • Technical Data: IP address, browser type, operating system, and browsing behaviour collected through essential cookies and server logs to ensure site security and functionality.

3. How We Use Your Information

We use your personal data to:

  • Respond to your inquiries and provide support regarding Mandir services, Satsangs, and ceremonies.
  • Process charitable donations, send gift receipts, and submit Gift Aid claims to HMRC where applicable.
  • Send periodic newsletters, announcements, and festival notifications (only with your explicit consent).
  • Maintain our membership and volunteer records.
  • Comply with our legal and regulatory obligations as a UK charity.

4. Lawful Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), our lawful bases for processing your data include:

  • Consent: When you subscribe to our newsletter or request specific information.
  • Legitimate Interests: To operate our charitable activities, manage community inquiries, and maintain site security.
  • Legal Obligation: To maintain financial and Gift Aid records in compliance with HMRC and charity reporting requirements.

5. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data. We only share information with trusted third-party service providers essential to our operations:

  • Zeffy: Our 100% free donation platform for processing donations and Gift Aid declarations.
  • HMRC: For Gift Aid reclaim claims where you have authorized us to do so.
  • Hosting & Technical Providers: Website hosting (Krystal Hosting) and email delivery services strictly for operational infrastructure.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or to meet statutory legal and accounting retention requirements (e.g. 6 years for Gift Aid records under UK tax law).

7. Your Rights Under UK GDPR

You have the right to request access to your personal data, correction of inaccurate data, deletion of your data, restriction of processing, or objection to processing. You may also unsubscribe from our newsletter at any time via the unsubscribe link in every email.

To exercise any of your rights, please email us at info@vedicculturalsociety.co.uk.

8. Contact and Complaints

If you have any questions or concerns about this policy, please contact us. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk.